Effective Date: May 7, 2026
ONTOZUSE COMPUTERS values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information obtained from customers, website visitors, and users of our services.
By using our services or accessing our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Full name
- Phone number
- Email address
- Home or business address
- Billing and payment information
Device Information
- Device type and model
- Serial numbers
- Operating system information
- Technical issues reported
- Device diagnostics and repair history
Website Usage Information
- IP address
- Browser type
- Device information
- Pages visited on our website
- Cookies and usage data
2. How We Use Your Information
ONTOZUSE COMPUTERS may use collected information to:
- Provide repair and maintenance services
- Process payments and invoices
- Respond to inquiries and support requests
- Improve our services and customer experience
- Send service updates and notifications
- Maintain business records
- Enhance website functionality and security
We only use personal information for legitimate business purposes.
3. Data Protection and Security
We implement reasonable technical and organizational measures to protect customer information against:
- Unauthorized access
- Data loss
- Misuse
- Alteration
- Disclosure
While we strive to secure all information, no method of electronic storage or transmission is completely secure.
4. Data Backup Responsibility
Customers are responsible for backing up important files before submitting devices for repair or maintenance.
ONTOZUSE COMPUTERS is not responsible for:
- Loss of data
- Corrupted files
- Missing applications
- Damaged storage devices
Although we handle devices carefully, some repairs may involve risks to stored data.
5. Sharing of Information
We do not sell, rent, or trade customer personal information to third parties.
We may share information only when:
- Required by law
- Necessary to complete requested services
- Working with trusted service providers or suppliers
- Protecting our legal rights and security
Third-party providers are expected to keep customer information confidential.
6. Cookies and Website Tracking
Our website may use cookies and similar technologies to:
- Improve website performance
- Understand visitor behavior
- Enhance user experience
- Remember user preferences
Users may disable cookies through browser settings, though some website features may not function properly.
7. Retention of Information
We retain customer information only for as long as necessary to:
- Provide services
- Meet legal obligations
- Resolve disputes
- Maintain business records
Unused or unnecessary information may be securely deleted.
8. Customer Rights
Customers may have the right to:
- Request access to their personal information
- Request correction of inaccurate data
- Request deletion of personal data where applicable
- Withdraw consent for certain communications
Requests may be subject to legal or operational requirements.
9. Third-Party Links
Our website may contain links to third-party websites or services.
ONTOZUSE COMPUTERS is not responsible for the privacy practices or content of external websites.
Users are encouraged to review the privacy policies of third-party platforms separately.
10. Children’s Privacy
Our services are not intended for children under the age required by applicable law.
We do not knowingly collect personal information from children without parental consent.
11. Updates to This Privacy Policy
ONTOZUSE COMPUTERS may update this Privacy Policy from time to time.
Any changes will become effective immediately upon publication on our website or official platforms.
Customers are encouraged to review this policy periodically.
12. Contact Us
ONTOZUSE COMPUTERS
Computer Repair & Maintenance Services
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us through our official communication channels.